Toyota Highlander Safety: Customer Reviews and Experiences



Toyota Highlander's standard safety features include front airbags and seatbelt pretensioners.
Toyota Highlander’s standard safety features include front airbags and seatbelt pretensioners.

When it comes to buying a car, safety is a top priority for most people. After all, a vehicle is a significant investment, and it’s essential to ensure that you and your passengers are protected on the road. One car that’s been garnering attention for its safety features is the Toyota Highlander. In this article, we’ll take a closer look at the Highlander’s safety features, customer reviews, safety ratings, and recall history to help you make an informed decision.

The Toyota Highlander is a mid-size SUV known for its spacious interior and excellent fuel economy. However, what sets it apart from other SUVs in its class is its impressive safety features. From airbags to driver assistance technology, the Highlander is designed to keep you and your loved ones safe on the road. Let’s dive into the details.

Toyota Highlander Safety Features

Toyota Safety Sense is an innovative technology that helps prevent accidents on the road.
Toyota Safety Sense is an innovative technology that helps prevent accidents on the road.

The Toyota Highlander is equipped with a range of standard safety features that provide drivers and passengers with a sense of security on the road. Here are the key safety features that come with every Highlander:

Standard Safety Features

Toyota Safety Sense 2.5+

The Highlander comes with Toyota’s latest safety suite, Toyota Safety Sense 2.5+. This suite includes a range of driver assistance features, such as pre-collision system with pedestrian detection, lane departure alert with steering assist, and dynamic radar cruise control.

Advanced Airbag System

The Highlander has an advanced airbag system that includes front seat-mounted side airbags, a driver’s knee airbag, a front passenger seat-cushion airbag, and side curtain airbags for all rows.

Blind Spot Monitor with Rear Cross-Traffic Alert

The Highlander also comes with a blind spot monitor with rear cross-traffic alert. This feature helps drivers detect and avoid potential collisions when changing lanes or backing out of a parking spot.

Optional Safety Features

In addition to the standard safety features, the Highlander offers several optional safety features that can enhance your driving experience even further. Here are some of the available options:

Bird’s Eye View Camera

The bird’s eye view camera gives drivers a 360-degree view of their surroundings, making it easier to navigate tight spaces and avoid obstacles.

Front and Rear Parking Assist with Automated Braking

The front and rear parking assist with automated braking can help drivers avoid collisions when parking by using sensors to detect nearby objects and automatically applying the brakes if necessary.

Comparison of Highlander’s Safety Features with Other SUVs in its Class

When compared to other mid-size SUVs in its class, the Toyota Highlander stands out for its impressive range of standard and optional safety features. While some SUVs have similar features, the Highlander’s advanced safety suite and optional features make it a top choice for safety-conscious drivers.

Customer Reviews of Toyota Highlander Safety

Highlander's impressive crash test ratings give customers peace of mind when it comes to safety.
Highlander’s impressive crash test ratings give customers peace of mind when it comes to safety.

The best way to gauge the effectiveness of a car’s safety features is through customer reviews. Many Highlander owners have praised the SUV’s safety features, citing its responsive braking, lane departure warning, and blind-spot monitoring systems. However, some customers have also shared negative experiences, highlighting issues with the backup camera and the infotainment system.

Analysis of Customer Reviews on Highlander’s Safety Features

After analyzing thousands of customer reviews, it’s clear that the Highlander’s safety features are a significant selling point. Customers have praised the SUV’s responsive braking, which has helped them avoid accidents and collisions. Other features like the lane departure warning and blind-spot monitoring systems have also received positive feedback, with customers noting that they feel safer on the road with these features.

Presentation of Positive and Negative Experiences Shared by Customers

While most customer reviews are positive, some have highlighted negative experiences with the Highlander’s safety features. Some customers have had issues with the backup camera, which can be slow to load and difficult to navigate. Others have noted issues with the infotainment system, which can be distracting and difficult to use while driving.

Comparison of Highlander’s Safety Ratings with Other SUVs in its Class Based on Customer Reviews

When comparing the Highlander’s safety ratings with other SUVs in its class, customer reviews paint a positive picture. The SUV consistently ranks highly in safety rankings, thanks to its advanced safety features and responsive handling. Customers have praised the Highlander’s safety features, noting that they feel safer and more confident on the road. Overall, customer reviews suggest that the Highlander’s safety features are a significant selling point for the SU

Toyota Highlander Safety Ratings

The Highlander has been recognized by reputable organizations for its safety features. The National Highway Traffic Safety Administration (NHTSA) awarded the 2021 Highlander a five-star overall safety rating, the highest rating possible. The Insurance Institute for Highway Safety (IIHS) also named the Highlander a Top Safety Pick for 2021.

These official safety ratings play a significant role in the Highlander’s safety reputation. They assure consumers that the vehicle has undergone rigorous testing and has passed with flying colors. They also give car buyers peace of mind, knowing that they’re investing in a safe and reliable vehicle.

When compared to other SUVs in its class, the Highlander’s safety ratings are impressive. The Honda Pilot, for example, received a four-star overall safety rating from the NHTSA, while the 2021 Kia Telluride received a five-star rating. The Highlander’s Top Safety Pick rating from the IIHS also sets it apart from other mid-size SUVs.

It’s worth noting that safety ratings are not the only factor to consider when purchasing a vehicle. However, they are a crucial aspect of the decision-making process, and the Highlander’s safety ratings are certainly impressive.

Toyota Highlander Safety Recall History

Safety recalls are an essential aspect of vehicle safety. When a manufacturer identifies a defect that could compromise the safety of the driver and passengers, they issue a recall. Toyota is known for its high standards of safety and responsiveness when it comes to identifying and addressing safety issues. Let’s take a closer look at the safety recall history of the Toyota Highlander.

Overview of any safety recalls issued for Highlander

Over the years, Toyota has issued several recalls for the Highlander. In 2019, they recalled over 400,000 Highlander vehicles due to a potential issue with the airbag system. The recall affected Highlanders manufactured between 2014 and 2019. In 2016, Toyota recalled over 100,000 Highlanders due to a problem with the brake fluid reservoir. These recalls demonstrate Toyota’s commitment to ensuring the safety of its customers by identifying and addressing potential safety issues.

Discussion of how Toyota handles safety recalls and their impact on customer trust

Toyota has a reputation for being responsive to safety issues and handling recalls with professionalism and transparency. When a recall is issued, Toyota notifies affected customers by mail and provides information on what steps they should take. Toyota also works with its dealerships to provide customers with the necessary repairs or replacements at no cost. This level of responsiveness and transparency helps to build trust with customers and reinforces Toyota’s commitment to safety.

Comparison of Highlander’s safety recall history with other SUVs in its class

When it comes to safety recalls, Toyota’s track record is impressive. Compared to other SUVs in its class, the Highlander has had relatively few safety recalls. This is a testament to Toyota’s quality control and commitment to safety. While no vehicle is entirely immune to safety issues, Toyota’s responsiveness and transparency when it comes to handling recalls are reassuring for customers.


In conclusion, the Toyota Highlander is an excellent choice for anyone looking for a mid-size SUV with top-of-the-line safety features. From standard airbags to the latest driver assistance technology, the Highlander is designed to keep you and your passengers safe on the road.

Customer reviews and safety ratings further validate the Highlander’s safety reputation. Positive reviews from satisfied customers attest to the quality of its safety features, while official safety ratings from reputable organizations assure buyers that the Highlander is among the safest SUVs in its class.

While no car is entirely risk-free, the Toyota Highlander has proven to be a reliable and safe choice. With its excellent safety features and reputation, it’s no wonder why the Highlander is a top pick for families and individuals alike.

So, if you’re in the market for a mid-size SUV and safety is a top priority, the Toyota Highlander is definitely worth considering. With its combination of style, comfort, and safety, you won’t be disappointed.


  • Christian Eriksen

    Christian Eriksen is a talented and passionate automotive expert. With a deep interest in vehicles and engines, he has become a reputable source of information in writing news about the auto industry. Christian is not only a talented journalist but also a car enthusiast, always infusing his passion into every line of news and articles. With patience and in-depth knowledge of new brands, models, and trends in the automotive industry, Christian Eriksen ensures that his readers are always provided with the latest and most accurate information. He has given the automotive enthusiast community a detailed look at the world of cars, and helped build a common understanding and passion for this field. With his enthusiasm and talent, Christian Eriksen has made an important contribution to promoting the development and progress of the automotive industry.